We wanted to get away from managing our company risks in MS Excel and Share Point, and automate the entire process with improved reporting and email workflow and action management. So we started looking at options.We reviewed a number of vendors from small start-ups to multinational companies who provided very different products at hugely varied prices. Our Insurance Broker recommended Symbiant to us as they already use them for Risk Management, so we reached out to them. After a comprehensive demo we quickly realised that Symbiant offered us a comprehensive Risk Management platform at by far the most competitive price we’d seen, with more customisation options and potential future add-ons than any of the competitors we viewed. The setup and risk import process was seamless, and we were guided through it very closely and capably by Symbiant Support, who have also been consistently quick to respond to any questions or issues we have.Our experience with Symbiant for Risk was so good that we asked them to build a bespoke health and safety incident reporting platform using their Service Desk module. This was designed and built exactly to the spec of our requirements, with incredibly advanced reporting requirements – all for a far more competitive price than anyone for a similar or out the box product.Value for money, ease of use, and information security are at the top of our list for Risk Management and Incident Reporting, and Symbiant have provided all of that and more. I’d recommend Symbiant to anyone.
Whistl
The service we have received from Symbiant from the very start has been second to none. We can’t have been the easiest of customers for them, as we have very specific requirements of how we wanted to customise the modules specifically to fit our business. However, they could not have been more accommodating and patient with us. Andrew initially had many meetings with us to scope the modules out and then when we were assigned our own account manager who took over and ensured the modules were completed to our exact requirements. All queries are answered almost instantly, and our account manager is always on hand to jump on a quick meeting to help us out. I could not recommend the service that Symbiant offer highly enough.
Marsh Finance about our service
